Culture of Safety: Getting to Zero Harm

The clinical site must have a culture of safety processes to identify and implement sustainable, systems-based improvements to address patient safety vulnerabilities and, that such processes engage residents as part of ongoing efforts to deliver the safest and highest quality patient care.

The main objective for this presentation is that participants describe Zero Harm within CLER strategic priorities recognizing that improving quality care requires an organizational patient safety culture.

The importance of culture change needs to be brought to the forefront, rather than taking a backseat to other safety activities. The goal is to shift the view of patient safety adverse events from a reporting burden to a fair and just culture opportunity to contribute to quality care.